This Payment Policy explains how deposits, withdrawals, fees, limits, currency conversion, and dispute handling work on our platform. By using payment features, you agree to these terms in addition to the Service Agreement and Privacy Policy.
1. Introduction & Scope
Who this applies to
2. Key Definitions
Deposit, Withdrawal, Settlement
3. Payment Methods
Cards, bank, wallets, local
4. Deposits
Min/Max, timing, holds
5. Withdrawals
KYC, timeframes, fees
6. Fees & Charges
Who pays & when
7. Limits & Tiers
Per txn/day/month
8. Currency & FX
Conversion & rates
9. Refunds & Chargebacks
Rules & timelines
10. Compliance
Prohibited use & laws
11. Disputes
How to raise & resolve
This Policy covers all payment features across our websites, apps, APIs, and any interface that enables deposits, withdrawals, or settlement of balances. If any term conflicts with applicable law, the law prevails.
Deposit
Funds you add to your account to use services or settle obligations.
Withdrawal
Funds you request to transfer out to an external method in your name.
Settlement
How payments are reconciled and finalized between you and us.
Chargeback
A reversal initiated via card schemes or banks under their rules.
Available methods vary by country, currency, and compliance checks. We may enable or disable a method at any time to meet risk, regulatory, or operational requirements.
Important
Some local instruments (e.g., specific mobile wallets or cash agents) can be restricted by local law or network rules. We may require additional verification or decline availability to remain compliant.
General rules:
Status codes you may see:
Withdrawals are paid out to verified methods in your own name. We may require KYC/AML checks, proof of source of funds, or additional authentication before releasing payouts.
Fees vary by method, currency, and region. Third-party networks may charge additional fees.
If your payment currency differs from your account currency, conversion applies. Indicative rates are shown where possible; the final rate is determined at processing time and may include a spread to cover costs and risk.
Rates may use reputable market data providers with an applied spread. Volatility, network fees, and cut-off times can affect outcomes.
How to request
Email billing@lIef9VPOGBtd.com with subject “Refund Request” and include your user ID, transaction ID, amount, method, and reason.
We comply with applicable KYC/AML, sanctions, and payment network rules. We do not support illegal, unlicensed, or prohibited transactions. Availability is subject to your location and applicable law.
You must not use payments for:
Third-Party Processors
We may use vetted processors and authorized partners. Their terms may also apply, and network outages can affect timing.
Regional notice
Certain local payment instruments (e.g., specific mobile wallets) are offered only where expressly permitted by law and partners’ rules. We may require additional verification or decline such methods at our discretion.
Reach us at support@lIef9VPOGBtd.com or for billing matters at ak2.0byte@gmail.com.
Our team can help you with deposits, withdrawals, fees, and verification.